We welcome all comments and inquiries about the programme

Contact Details

Be sure to read our FAQ section for answers to questions related to the MSc Programme, application procedure, and the Erasmus+ Scholarship. Is your question not listed in the FAQ section? You can send an email to the Education officer at

Mailing Adress

University of Twente, Faculty ITC
Education Officer GEM
P.O. Box 217
7500 AE Enschede
The Netherlands 

Visiting Adress

University of Twente - Faculty ITC 
Hengelosestraat 99
7514 AE  Enschede
The Netherlands

Contact person


Every effort is taken to ensure that each application is judged fairly, correctly and in line with the admissions policies and best practices of the GEM consortium universities. Applicants who wish to challenge a decision to reject their application may submit a letter in which the nature of the complaint is explained in detail. Complaints from third parties will not be considered.

Complaints can only be sent the way the application has been dealt with or the way your mobility and/ or scholarship has been managed.
Please also refer to the Guidelines Erasmus Mundus Joint Master Degrees / Erasmus Mundus Students’ concerns and complaints, found here.

Legal Notices ERASMUS+

Disclaimer on data collection (GDPR)
Information relating to individuals (personal data) is collected and used in accordance with the Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data, OJ L8 of 12.1.2001, p. 1,