We welcome all comments and inquiries about the programme

Contact Details

Be sure to read our FAQ section for answers to questions related to the MSc Programme, application procedure, and the Erasmus+ Scholarship. Is your question not listed in the FAQ section? You can send an email to the Education officer at

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Mailing Address

University of Twente - Faculty ITC 
Langezijds (building number 19)
Attn of: Education Support Officer GEM
PO Box 217
Hallenweg 8 
7522 NH Enschede 
The Netherlands 

Visiting Address

University of Twente - Faculty ITC Langezijds 
Hallenweg 8 
7522 NH  Enschede
The Netherlands

Contact person


Every effort is taken to ensure that each application is judged fairly, correctly and in line with the admissions policies and best practices of the GEM consortium universities. Applicants who wish to challenge a decision to reject their application may submit a letter in which the nature of the complaint is explained in detail. Complaints from third parties will not be considered.

Complaints can only be sent the way the application has been dealt with or the way your mobility and/ or scholarship has been managed.
Please also refer to the Guidelines Erasmus Mundus Joint Master Degrees / Erasmus Mundus Students’ concerns and complaints, found here.

Legal Notices ERASMUS+

Disclaimer on data collection (GDPR)
Information relating to individuals (personal data) is collected and used in accordance with the Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community institutions and bodies and on the free movement of such data, OJ L8 of 12.1.2001, p. 1.